Returns & Shipping Info

Process & Shipping

Holiday Shipping Times for 2024

We print everything in-house, so please allow 1 to 3 business days for us to process your order before it ships. Be sure to plan ahead to ensure your gifts arrive by December 24th:

• USPS Ground Advantage or UPS Ground: Place your order by December 16th.
• Expedited Shipping: Place your order by December 18th.
• Rush Shipping: Place your order by December 20th.

We’ll work our tails off to get your orders shipped as quickly as possible, but ordering early is the best way to avoid any last-minute surprises! 🐾

If you have any questions about shipping or timing, feel free to reach out to us at

Returns 
We want you to LUV your new item(s). Returns on apparel are hassle-free within 30 days. Pet toys, koozies, dog treats and any sale or clearance items are non-returnable.

To initiate a return or exchange, contact us at support@luvthepaw.com within 30 days with your order number and details about the item(s) you’d like to return or exchange. We ask that you take a picture of your t-shirt or other item purchased as we expect the item you are returning is in the same condition as it was sent to you - new, clean, and unworn.

We’ll provide a return label for eligible items, which you’ll need to print and attach to your package. Once we receive your return and confirm its condition, we’ll process your refund or exchange. Please be aware that original shipping costs are non-refundable.

If 30 days have passed since your purchase, we are happy to exchange it. We do require a receipt or proof of purchase and it must be unworn and in new condition. 

Exchanges 
Pick the wrong size or color? Let us know! You can exchange it for the same item. Just send us an email at support@luvthepaw.com. We ask that you take a picture of your t-shirt or other item purchased. We'll send you a return label so you can ship back your merch for free and send you another color or size. If you go up to a 2XL or 3XL, additional charges may apply.